Terms & Conditions

Terms & Conditions

Welcome to Aromél – Rejuvenate Naturally. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or placing an order.

1. Payment Options

Aromel accepts secure online payments through the following modes:

  • Domestic and international credit/debit cards (Visa, MasterCard, American Express)
  • UPI and net banking from select Indian banks

Note: We currently do not offer Cash on Delivery (COD) for any orders.

To complete your purchase, you may be required to provide:

  • Card number
  • Expiry date
  • CVV (Card Verification Value)
  • OTP or secure code authentication

All transactions are processed securely with 1024-bit encryption and SSL protection.

2. Pricing Policy

  • All product prices on our website are listed in Indian Rupees (INR) and include applicable taxes.
  • Prices and product availability are subject to change without prior notice.
  • We reserve the right to revise prices, introduce offers or discontinue products at our discretion.

3. Shipping and Delivery

  • Orders are usually processed within 2–3 business days.
  • Delivery timelines may vary based on your location.
  • Shipping delays may occur due to natural calamities, courier issues, or unforeseen circumstances.
  • You will receive a tracking link via email once your order is dispatched.

For more information, refer to our Shipping Policy.

4. Cancellations & Refunds

  • We accept cancellation requests within 24 hours of placing the order, provided the order has not been shipped.
  • Once shipped, cancellations cannot be processed.
  • For return/refund requests due to damage or other issues, please refer to our Returns & Refund Policy and email us at aromalreghu@gmail.com within 48 hours of delivery.

5. Product Usage & Disclaimer

  • All our products are made from natural ingredients and are carefully tested.
  • However, individual reactions to natural ingredients can vary. Perform a patch test before full use.
  • Aromel is not responsible for allergic reactions or sensitivities. Consult a physician if you have concerns.

6. Intellectual Property

All content on this website—including text, logos, product images, and branding—is the property of Aromel and is protected under copyright laws. No content may be copied, reproduced, or reused without written permission from Aromel.

7. Privacy and Data Security

We take your privacy seriously. Any personal data you provide during transactions will be handled as per our Privacy Policy.

All payment data is encrypted using Secure Socket Layer (SSL) technology and is never stored or shared with third parties.

8. Contact Us

For queries regarding orders, payments, or general assistance, please reach out to us at:

Email: aromalreghu@gmail.com